Privacy Policy
This Privacy Policy explains how Monterixa (“we”, “us”) collects and uses information in connection with our narrative interviewing courses in Canada. monterixa.top
Quick navigation: Information We Collect, Cookies, Use of Information, Data Sharing, Your Rights, Retention, Security, Lawful Basis, International Transfers, Children’s Privacy, Changes, Contact.
Information We Collect
We collect information you provide (name, email, phone, messages, enrollment details) and limited analytics (page views, device type) in anonymized form.
Cookies
We use essential cookies for site functionality and anonymized analytics cookies to improve the service. You can accept or decline non-essential cookies via the banner.
Use of Information
We use data to operate the site, deliver course content, process payments, and respond to inquiries. We do not sell personal data.
Data Sharing
We share data with service providers (e.g., payment processors) under contracts that protect your privacy.
Your Rights
You may request access, correction, or deletion of your personal data. Contact: [email protected].
Retention
We retain data only as long as necessary for the purposes described here or as required by law.
Security
We implement administrative, technical, and physical safeguards designed to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission or storage is completely secure.
Lawful Basis
Our handling of personal information aligns with the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial laws. We collect and use personal information with your consent, to fulfill contracts (e.g., course enrollment), and for legitimate business purposes such as improving our services, provided such purposes are reasonable and appropriate.
International Transfers
Your information may be stored or processed in jurisdictions outside your province or outside Canada, where laws may differ. Where we use service providers in other countries, we ensure appropriate safeguards and require comparable levels of protection.
Children’s Privacy
Our courses are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us to request deletion.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The “Effective Date” below indicates the latest revision. Continued use of the site after changes means you accept the updated policy.
Contact
If you have questions about privacy, email [email protected].
You can also reach us by phone at +1 (778) 482-6390.
Effective Date: 2025-12-02